When you make a purchase from a store on ArtsyVibe.com, you're directly supporting an independent entrepreneur, each offering their distinct products, policies, and processing times. By choosing to buy from a seller on ArtsyVibe.com, you acknowledge that you have:
- Carefully read the product description and the seller's store policies prior to making your purchase;
- Completed the payment process correctly for the item(s) you're buying; and
- Supplied the seller with precise shipping details."
This policy is a part of our Terms of Service. By shopping on ArtsyVibe, you’re agreeing to this policy and our Terms of Use.
- Understanding ArtsyVibe’s Limitations as a Marketplace
ArtsyVibe.com serves as a vibrant platform connecting buyers with sellers from across the globe. When engaging with our marketplace, it's key to remember that your purchase is made directly with independent sellers, not ArtsyVibe.com itself. As you explore ArtsyVibe.com, please keep in mind that:
- Your purchase is from one of our diverse and skilled sellers, not directly from ArtsyVibe.com.
- com facilitates a diverse range of items but does not individually pre-screen them, so we do not endorse any specific items or seller content (including images, language in listings, or shop policies).
- Each seller on ArtsyVibe.com operates with their own unique processing times, shipping methods, and store policies.
- When ordering custom items with your materials, you are responsible for the supplied materials.
- Understanding these aspects ensures a smooth and enjoyable shopping experience on ArtsyVibe.com
2. Purchasing an Item on ArtsyVibe.com
When you make a purchase from a store on ArtsyVibe.com, you're directly supporting an independent entrepreneur, each offering their distinct products, policies, and processing times. By choosing to buy from a seller on ArtsyVibe.com, you acknowledge that you have:
- Carefully read the product description and the seller's store policies prior to making your purchase;
- Completed the payment process correctly for the item(s) you're buying; and
- Supplied the seller with precise shipping details
By using a third-party service for payments, you may also be subject to an agreement with the third party. For example, PayPal is a third-party service provided by PayPal Holdings, Inc. and your use of PayPal is subject to the PayPal User Agreement. Apple Pay is a third-party service provided by Apple Inc. and is subject to the Apple Pay Terms and Conditions. Google Pay is a third-party service provided by Google Payment Corp. and is subject to the Google Pay
3. Leaving a Review of an Item
Reviews are a great way to learn about a seller’s items, help good sellers build a strong reputation, or help warn other buyers about a poor experience.
You can leave a review, including a one-to-five-star rating and a video or photograph of your purchase, for 100 days after your item’s estimated delivery date.
By leaving a review, video, or photograph, you acknowledge that your content may not violate our rules outlined in Terms of service
We reserve the right to remove reviews, videos, or photographs that violate our policies or Terms of Use.
4. Reporting a Problem with an Order or Returning an Item
Although ArtsyVibe is not directly involved in a transaction between a buyer and a seller, we will be your first point of contact when you face an issue with an order or when you want to return an order. You can email out to us at – support@ArtsyVibe.com.
In the email include these details: -
- Order number (if applicable)
- Account email id or email id used to place the order
- Summarize the issue
- Provide any supporting document or picture.